Then try to playback a Blu-ray disc with Nero Blu-ray Player again. Please find below an overview of the bug fixes for the Nero Blu-ray Player: - Fixed issue for AMD graphics with driver version 13.9 and 13.10 (error message when starting playback of Blu-ray disc: Cannot play this media) - Fixed issues for Intel HD 4000 graphics with AVCHD disc playback and AVCHD folder structure playback on some PCs - Fixed not responding application issue with special NVidia card drivers, v314, v320, v237, v331) How to download the online updates ? Start Nero ControlCenter, open the update section, and press the button "search for updates". Nero has launched this new online update on Nov 25th, it includes a lot of fixes which customers have reported to us over the last couple of weeks. We are sorry to hear that you have encountered problems using the Nero Blu-ray Player. Kong Wei Chow, I work for Nero and saw your comment about the trouble you're having with Nero 2014 Platinum.
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